News release

JLL UK publishes first Ethnicity Pay Gap Report

Race Action Plan launched includes ethnicity targets to ensure faster progress on racial equality across the UK business

September 15, 2021

JLL has published its first Ethnicity Pay Gap (EPG) report in the UK entitled Ethnicity Pay Gap Report 2020: Race Action Plan. The real estate adviser believes that the process of reporting and benchmarking allows it to use data to focus JLL’s efforts on where it needs to do the most.

As part of the report JLL has published its Race Action Plan that it has put in place to narrow the EPG. This includes targets to ensure that 15% of employees and 10% of directors are from ethnically underrepresented groups by 2025.

JLL wants to ensure it is a place where everyone from all backgrounds and perspectives succeeds. These important metrics will ensure that JLL keeps striving for change and holds itself and the wider real estate sector to account.

The Race Action Plan is in response to JLL UK’s first EPG figures which show that the mean ethnicity pay gap is 16.3% and the median ethnicity pay gap is 10.5%, based on a 73.5% percent response rate. Analysis demonstrates that this is because underrepresented colleagues hold fewer senior positions than others. While the ethnically underrepresented make up 9.4% of its overall workforce, only 6% of the senior leadership are in this group.

Stephanie Hyde, Chief Executive, JLL UK, said: “Our ethnicity pay gap is too high and we’re striving for better. Now we’ve got the data, we can build on our response rate and use the data to inform our race action plan. It’s all part of us working towards a more diverse and inclusive culture and we recognise there’s still lots to do. Ultimately, we want JLL to be a place where people feel like they belong and thrive, and that all individual differences are valued.”

Kweku Yankson, head of UK HR at JLL, added: “This is the first year we’re reporting our ethnicity pay gap and from the outset we’re taking immediate action to narrow our pay gap. The real estate industry has historically been slow to react, and we’re prepared to be proactive and make a stand to force change for the benefit of all.”

Earlier this year JLL its gender targets in response to its gender pay gap figures and committed to ensuring that 35% of directors are female and all key governance groups are 35% female by 2025.

Read the full report here

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.6 billion in 2020, operations in over 80 countries and a global workforce of more than 92,000 as of June 30, 2021. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit