JLL cites need for green, inclusive recovery to respond to unparalleled business and societal changes

As it publishes its latest UK report which highlights the firm’s environmental, community and social mobility initiatives


May 29, 2020

JLL has today published its latest UK Sustainability highlights report which showed that 2019 was a pivotal year for sustainability and that the firm remains on track to hit its 2020 UK targets.

As part of its global sustainability strategy, ‘Building a Better Tomorrow’, JLL delivered several initiatives in the UK in 2019 focussing on its commitment to net zero carbon across its real estate portfolio, promoting social mobility across the real estate sector and supporting charity partner Crisis in its drive to end homelessness. This UK Sustainability Highlights Report follows a report from JLL earlier this year which demonstrated the enhanced value of sustainable buildings. 

Chris Ireland, UK CEO at JLL, said: “The progress that we continue to make across all areas of sustainability has galvanised every corner of our organisation and I’m pleased to say that we are still on track to hit most of our 2020 targets. COVID-19 has shown both the fragility and the resilience of society and the ecosystem and as we enter the recovery period, we must take the opportunity to build back better by focussing on a green and just recovery – a realisation of our purpose to shape the future of real estate for a better world.

“I firmly believe that our Building a Better Tomorrow programme provides us with the framework and expertise to step up our commitment quickly and in ways that can make a real difference. The year ahead will be a testament to our resilience as humans and inevitably as a business. I am certain that the power of collective action will be central to this.”

Sophie Walker, head of sustainability at JLL UK, added: “Looking ahead our focus will be on adapting and recovering from the impacts of COVID-19, it’s critical that we focus on a green and sustainable recovery. Climate resilience needs be at the forefront of our sector’s ambition otherwise we risk bouncing from one crisis to the next.  And we’ve all just been re-awakened to the necessity of strong, empowered communities and the vital importance of our health and wellbeing. In all these areas real estate has a massive role to play in reimagining the future we want. We look forward to working with our clients, with the public sector and with our community partners to achieve these shared ambitions.”

JLL’s 2019 sustainability highlights include:

Championing climate action

  • In 2019, JLL UK became the first UK property adviser to commit to achieving net zero carbon in our workplaces by 2030 and to spearhead adoption of net zero carbon buildings across the UK.
  • Advised 85 clients on their sustainability programs and implemented sustainability improvements in over 1,000 properties.
  • Released thought-leadership demonstrating the enhanced rental values and leasing velocity in central London from sustainable buildings
  • 37% reduction in energy use across our offices, achieving our 2020 reduction target a year early.
  • Bringing the concept of the “circular office” to life in JLL’s new Manchester office through four key principles: circular procurement, new business models, existing office clearance, and engagement through stories.

A role in society

  • Raised over £1 million to date for Crisis helping them work towards ending homelessness and supported over 1,000 people into housing
  • 20% of JLL staff have volunteered to help our charity partners

Creating an inclusive culture

  • JLL was ranked 4th in the 2019 Social Mobility Employer Index – recognised as one of the top 10 employers in the UK who have taken the most action on social mobility in the workplace.
  • Named 64th in the Stonewall Top 100 Employer list – the first real estate adviser to be included in the list which recognises inclusive employers.

JLL is committed to supporting the UK’s transition to a low carbon and circular economy, to addressing key social issues and to creating a work culture that values diversity, rewards talent and develops skills for tomorrow’s challenges. JLL continues to shape the future of real estate for a better world by partnering with its stakeholders to drive disruptive, impactful, sustainable change, and by embedding sustainability into everything it does.

To read JLL’s Building a Better Tomorrow Progress Report, with full analysis and data for all of our targets, please click here.

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries and a global workforce of more than 94,000 as of March 31, 2020. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit