News release

JLL appoints Tom Carroll as Head of Research & Strategy in Europe, Middle East and Africa

February 17, 2022

Iva Kodjabacheva

+34 667949442

LONDON, 17 February, 2022 – JLL (NYSE: JLL) announced today the appointment of Tom Carroll as the Head of Research & Strategy in Europe, Middle East and Africa (EMEA), succeeding James Brown who has moved full-time to the role as Head of Sector Strategy, Capital Markets, EMEA.

In his new role, Tom will be responsible for guiding the strategic vision and organisation of EMEA’s 130-person research team. He will serve as a member of the firm’s Global Research Executive Board and closely collaborate with JLL’s Americas and APAC regions to bring the best of JLL’s research to its global and national clients.

“Tom has been instrumental in the provision of best-in-class research aimed to help clients create, shape and manage the future of work by enhancing the performance of their workplaces, real estate portfolios and people,” said Ben Breslau, Chief Research Officer, JLL. “His experience, leadership and deep understanding of corporate real estate will be key in driving the continued success of the EMEA research team.”

With more than 15 years of experience in the real estate industry, Tom is passionate about helping clients navigate the new trends in real estate investment, work, workforce and workplace strategies. Based in London, Tom oversees a number of research programmes at JLL. He was most recently Executive Director and Head of JLL’s Corporate Research & Strategy team in EMEA where he was responsible for developing insight and strategy to support corporate clients at senior executive, C-suite and board level.

Tom Carroll, Head of Research & Strategy, EMEA, JLL, commented: “Research is a critical part of the DNA of JLL and our research capabilities are uniquely positioned to support the business and clients as we plan and invest for long-term growth. I’m excited to take on this new challenge and look forward to leading the team as we assess the impact of the many trends and changes we see on real estate, markets and our clients’ strategies.”

Tom is a graduate of the University of Leeds and regularly appears at international conferences, including CoreNet, Worktech, and the CBI. He chairs and participates in leading industry events and is a sought-after expert who frequently appears in the media.”

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About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.6 billion in 2020, operations in over 80 countries and a global workforce of more than 95,000 as of September 30, 2021. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit