Client story

Global bank

JLL managed a global bank’s data center portfolio for 10+ years, resulting in zero outages while driving net-zero carbon targets.

Situation

One of the largest banks in the world needed to ensure their data centers – which process trillions in financial transactions every month – were online 24/7.

Solution

After being selected to manage the global bank’s data centers globally, JLL completely transformed every aspect of their data center operations – implementing a robust process and procedural playbook, which was carried out by a team of specialists with decades of experience managing data centers around the world. JLL also implemented a comprehensive technology program that not only leverages automation to reduce human errors for operations and maintenance, it also allows the bank to see every aspect of their data center operations at their fingertips in clear, live dashboards in a mobile app.

Outcomes
  • 100% uptime and zero outages in the 10 years JLL has been their global data center partner
  • On-demand, mobile access to all data and equipment information
  • Because of our trusted partnership, the bank turned to JLL to implement a comprehensive sustainability program help meet their target of operating at net-zero carbon by 2030