Our UK Sustainability Highlights 2023

Some of our achievements over the past year, made possible by our people, clients and partners.

Sustainability at JLL in 2023

At JLL, we made huge strides over the course of 2023 to embed sustainability into everything we do, and we’re excited about what the future holds for ourselves and our clients. We are incredibly proud of what we have achieved so far, and and continue to prioritise sustainability to lead the real estate sector towards a better future.

If you’d like to learn more about how JLL is tackling the climate and nature emergency, championing a just and equal society, growing responsibly, and fostering inclusion and wellbeing, take a look at the focus areas below.

1 of 2

Hear from Emma Hoskyn

UK Head of Sustainability

Sustainability has been central to JLL’s agenda for more than 15 years. Over this time, it has become one of the most business-critical issues for our clients, and we have reacted to this change by rapidly adapting to the sector’s changing needs. Listen to what our UK Head of Sustainability, Emma Hoskyn, has to say about what we have achieved on our sustainability mission over the course of 2023.

2 of 2

Stephanie Hyde


"Our clients tell us that sustainability and technology continue to be key priorities, and we strive to respond to their needs and lead the sector forward. Over the course of 2023, we made fantastic progress in incorporating sustainability into all that we do, learning from our own activities to help inform our advice to clients, in turn helping them make long-term changes to achieve their goals. Our Sustainability Highlights for 2023 demonstrate how far we’ve come, showcasing our commitment to our ESG agenda to tackle climate change, create an equal society, grow our business responsibly and foster inclusion and wellbeing at JLL."

Our focus areas

Championing a just and equal society

Contributing to a world where quality of life and social resilience is improved across all communities, with a focus on those most at risk.

Tackling the climate and nature emergency

Working towards a world where carbon emissions are reduced and biodiversity is restored, setting us on a course for global climate stability.

Growing responsibly

Advocating for positive change in the business community and encouraging responsible behaviours in our employees.

Fostering inclusion and wellbeing

Creating an environment that values diversity, rewards talent and develops skills for tomorrow’s challenges.

Read more about our global ESG performance

The report details the progress we’re making globally to achieve our ESG commitments.

Talk to us about sustainability

Want to find out more sustainability at JLL? Our specialists are looking forward to talking to you.

Emma Hoskyn

UK Head of Sustainability

Gemma Piggott

UK Head of Corporate Sustainability

Richard James

Head of Sustainable Client Solutions


This performance summary contains “forward-looking statements” within the meaning of certain safe harbor provisions under federal securities laws, such as statements regarding our sustainability targets, including our net-zero commitment and renewable energy targets, water consumption and other environmental targets, external environmental, social and governance (“ESG") commitments and operational strategies. There is no guarantee that these forward-looking statements will happen due to a number of factors, including assumptions not being realised, scientific or technological developments, evolving sustainability strategies, evolving legal and regulatory requirements, our expansion into new geographic regions, and potentially, those set forth in the “Risk Factors” section of JLL’s most recent Annual Report on Form 10-K and subsequent filings. The standards of measurement and performance contained in this performance summary are developing and based on assumptions, and no assurance can be given that any plan, initiative, projection, goal, commitment, expectation, or prospect set forth in this performance summary can or will be achieved. The information included in and any issues identified as material for purposes of this performance summary may not be considered material for SEC reporting purposes. In the context of this disclosure, the term “material” is distinct from and should not be confused with, such term as defined for SEC reporting purposes.