Head of UK Managed Services
Ben leads JLL’s Property and Asset Management business in the UK which provides market-leading property management services for commercial and retail assets for leading UK.
Prior to joining JLL in 2017, Ben spent 25 years’ in the advisory and outsourcing sector with Andersen, BT, Serco and Capita where he helped organisations tackle the challenges of reducing costs and improving customer service in ever evolving markets with the exponential rise of digitisation and customer expectations.
Ben has led outsourced operations for major blue-chip clients encompassing business to business, business to government and business to consumer sectors and has worked across a range of public and private sector markets including telecommunications, energy and utilities, retail and government.
Ben has a BA from Oxford University and an MBA from Manchester Business School.