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Sub-Processors

When delivering client services, JLL will act as a data processor and accordingly complies with its obligations under the General Data Protection Regulation. In order to deliver these services, JLL may need to engage third parties (called sub-processors). On this page, JLL maintains the list of its General Suppliers and Property Asset Management Suppliers who may sub-process personal data under an agreement with JLL.

1. General Suppliers

When delivering client services, JLL relies on a number of suppliers to support its infrastructure and administration. The suppliers act as a sub-processor.

Type​Subtype​Names




Information Technology ​ ​ ​ ​ ​

​Email & communication​Microsoft Office 365
​Collaboration​BOX, Microsoft One Drive
​Data Centres​Equinix, AT&T and others
​Backup, Archival & Disposal​Iron Mountain
​IT Support​IBM
​JLL Cloud Applications​Amazon Web Services, Microsoft Azure


​Website ​ ​
​Analytics & Performance​Google Analytics
Digital Marketing​Eloqua
​Website hosting​Rackspace, others




​Operations ​ ​ ​ ​
​Outsourced Business Operations​Jones Lang LaSalle Property Consultants (India) Pvt Ltd (trading as JLL Business Solutions)
​Group entities & Affiliates​JLL Group entities & Affiliates*
​Copying & Printing​Ricoh, and others
​Couriers​Royal Mail, TNT, and others
​Trabscription or Translation​Various


*see www.jll.com/about or the JLL national website. Further details about any relevant JLL entities can be provided.

2. Property Asset Management

In addition to the above, JLL's Property Asset Management team will engage other suppliers or subcontractors. Although the use of these suppliers or subcontractors will depend on the actual property and type of management, the primary and most common sub-processors are listed below.

  1. Information Technology
    1. Property Finance - Yardi, Horizon
    2. Helpdesk, KPI & PPM - eLogbooks
    3. Incident Reporting - NICC
    4. Contact Management - TouchPoint
  2. Professional Advisory
    1. Health & Safety - S2 Partnership
    2. Accountancy - Various

Further details about any relevant property-specific sub-processors can be provided on request through your JLL contact.

*Page last updated: 22 May 2018