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News Release

Getting the workplace ready for the technology revolution

Technology is set to transform work and workplaces between now and 2030 say global property consultants JLL


LONDON, 21 November 2016 - Advances in computer power, the explosion in smartphones and faster and near ubiquitous connectivity is connecting more devices and more people to the Internet. All of this is resulting in an explosion of data, which gives businesses unparalleled insight into their customers, powering machine learning and artificial intelligence.

This revolution will inevitably impact on workplace environments as workforce requirements change. Watch our video here to see how a working day could look in 2030.

There are four key areas that business owners and occupiers will have to navigate.

First, as technology and property collide so will creativity and innovation. Office environments will become the centre of value creation within an organisation—locations where employees, outside experts and partners come together to work on new products, services and ideas. New types of space will emerge, and accelerator and incubator spaces will become vital components of workplace and innovation strategy.

Smart real estate defined by data sensors and smart systems will enter the workplace at a rapid rate. These systems will not only improve the operational efficiency of buildings, but also generate huge volumes of data on workplaces and the people who use them. This data will lead the design of physical space, empowering occupiers to align the configuration of their spaces with business outcomes.

Experience will become an increasingly crucial determinant of workplace design. High-quality service provision and amenities will reinforce talent strategies. Core portfolios will decline as large consumers of space consolidate their core spaces into fewer locations and leverage flexible and liquid spaces more.
Finally, the speed and resiliency of building connectivity will become major drivers of location decisions. This will lead developers to take a more active role in the coordination and specification of the technical infrastructure of their developments and occupiers to consider only the best-connected space.

Chris Ireland, UK CEO, JLL, said: “By 2030, companies will have diverse property portfolios that balance core space requirements with greater amounts of flexible space. Core locations will be concentrated in fewer, yet more dynamic, strategic, locations. More of them will be in developing markets with strong talent pools. Automation and outsourcing will streamline the workforces of large companies and reduce the number of full-time staff they employ. Tactical and operational management of workplaces will be largely undertaken by algorithms that optimise the design of workplaces by analysing millions of data points on how these spaces are used. These will be correlated with strategic metrics, such as the bottom line and staff turnover.

“Navigating the changes set to take place will be a challenge for even the most forward-thinking of firms. Being a successful company in the future will be more demanding than it was in the past. The companies that will benefit from the disruption set to take place will be those with a clear view of the technological and organisational drivers of change, who have the vision to make bold decisions on how these forces will reshape their real estate, and who are able to respond to changes taking place today.”

To find out more about how technology is redefining how and where we work visit http://ridethewave.jll.com/.