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Job Listing Detail

Assistant Facilities Manager

Job Reference
Regent Street Management Direct
Employment Type

20 Air Street, London

HR Contact

​Please email a covering letter and your CV (including reason for wishing to leave your present position and remuneration expectations), to  
Please note that the closing date for applications is 20 July 2018

We are unable to respond to any applicant individually, therefore if you have not heard from us within seven to fourteen days of the closing date, please assume you have been unsuccessful on this occasion.​​

Role Objectives

​The Assistant Facilities Manager (AFM) will assist the Facilities Manager(s) (FM) in one or more managed properties to deliver facilities management services to best practice standards defined by JLL. The AFM will ensure that the highest standards of management and maintenance of the properties and servicing to the occupiers are provided and will seek direction from the FM(s) and in certain circumstances the Property Manager.

The AFM will report to and seek direction from the FM, taking guidance as appropriate. The AFM will work in a number of "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants.


​Client Service

  • To understand the Client's objective and instructions in relation to each Property.

  • To assist the FM in Client reporting on on-site facilities services.

Facilities Management

  • To assist in the smooth transition of properties into management and ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective.

  • To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PAM Compliance intranet site (Connect).

  • Liaises with occupier representatives referring matters upwards only if they cannot be resolved at local level.

  • To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building(s), in support of the FM(s) of any occupier matters that may influence property valuation/investment.

  • May have some client contact.

  • Will be in the call rota to attend the building(s) during emergencies, ensuring that adequate provision is made for emergency and out of hours cover using the JLL out of hours point of contact.

  • Will be involved in, under the guidance of the FM(s), the setting and controlling of service charge budgets, quarterly variance reporting and reconciliation to agreed accounting practices.

  • To assist the FM(s) in the procurement of all supplies and services at the property in accordance with the JLLs PAM procurement program. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems.  Monitor contractor performance against agreed standards.

  • To assist the FM in the building's 'Social Responsible Management' (H&S and environmental/sustainability) activities.

  • To assist the FM in the management of the buildings' plant and equipment.  Will be responsible for building management systems where appropriate.

  • Will implement minor works, subject to a predetermined budget, and will control all routine expenditure – under the supervision of the FM.

  • Help prepare site regulations and issue permits to work for all contractor activities on site.

  • To maintain, test and implement disaster planning procedures to cover all emergencies.  To organise and co-ordinate fire evacuation and bomb drills.

  • Establish and maintain proper site records in accordance with best practice rules.

  • Assist in the development and maintenance of occupier handbooks.

  • To assist in the monitoring of vacant/void property in conjunction with the clients' insurance policy.

  • Visit sites and properties in accordance with the site visit programme issued by the FM.

Required Qualifications