We launched our apprentice scheme in 2013 as we realised that there was a wealth of enthusiastic and eager recent school leavers who needed the opportunity to take their first step on the employment pathway. We engaged with the City of London Apprenticeship Scheme and have recruited ten apprentices to date, to work with teams based in our London offices (West End, City, Canary Wharf). Three years on, we continue to recruit apprentices for 12 month programmes, with the opportunity for it to develop into a full time position with us. Our new intake joined us in August 2016.
Changing the Face of Property (CTFOP) is a joint initiative launched in 2012 by a number of major property firms to increase diversity and inclusion across all levels of our business and raise awareness of careers in the property industry. As a founder member of CTFOP, JLL works to engage with school students and careers advisers across the UK to increase the talent pipeline for the next generation of property professionals. Our apprentice scheme launched in 2013 is designed to offer real work opportunities for people at the beginning of their career who are looking for an alternative to university and complements our broader emerging talent agenda. CTFOP is a gold sponsor of the RICS D&I conference and all firms became early adopters of the RICS Inclusive Employer Quality Mark.
During my years at comprehensive school, I was a very indecisive person. I didn’t really know what subjects I wanted to study, what I wanted to do after I left school or what career I wanted to pursue in the future. Apprenticeships were a topic that were very rarely spoken about in school, and instead, university seemed to be the main focal point. The more research that I conducted on apprenticeships, the more I realised that this was the route that appealed to me the most. I’ve been given a ‘once in a lifetime’ opportunity to spend two years gaining experience in a profession that I am passionate about whilst gaining globally recognised qualifications. I believe that apprenticeships give aspiring individuals on the job training and skills to kick-start their careers.
I expected a challenge – and that definitely exceeded expectations! But the knowledge, experience, skills and industry competency gained through my apprenticeship outweigh all of the challenging situations. In addition to this, I expected to gain knowledge and understanding of the property world, as well as developing my skills within an office environment.
My ability to work within an office environment has massively improved as I am able to confidently communicate with clients. As well as this, I have enhanced my knowledge within the property sector and have even been given a few property instructions of my own!
I’ve developed numerous skills through my time as an apprentice at JLL in a variety of key areas. These skills include communication, time management, organisation, problem solving as well as the ability to work under my own initiative. The skills I have developed, coupled with the training and support I have received, has allowed me to become a highly competent apprentice within the real estate industry.
One of the main challenges I have faced would be time management – balancing full time work, college work and a social life can be very challenging, but also very rewarding.
I received help and support from colleagues within my office, as well as undertaking time management training via the JLL “My Skills” webpage. Since then, I have become more efficient in managing my time and workload and received an impressive Distinction Star grade as I excelled during my first year of college!
My apprenticeship runs until September 2017, however, after completing two years in industry I plan to study BSc (Hons) in Real Estate at university to allow me to further progress in my career and become an experienced and competent surveying professional.
You should apply for an apprenticeship because you will gain more experience of the working world and the field of work you would like to be in at an early age, which will help you greatly. Also, apprenticeships offer you the flexibility to see where you want your career to go it has opened my eyes a lot more and I now know that I want to go down a different path.
To be honest I didn’t know what to expect apart from asking people who I know have been on apprenticeships before. However, I knew from the apprenticeship I would gain vital experience to help me to progress.
My expectations have been surpassed – prior to joining JLL, people I knew suggested that you would be like “the tea boy”, but that couldn’t be further from the truth. From day one JLL give you exciting projects and jobs to do which are no different from what the rest of your department do – this really makes you feel part of the team.
I faced one real problem and that was college work. Trying to juggle college life and work life was hard and it was difficult to try and find a balance so I did fall behind to start with.
To help me keep up I would start to break up assignments into their different categories instead of doing the whole assignment in one. This helped as I then started to complete two to three categories a day which helped me to get keep on top of my college work.
It has helped me to improve my communication skills, as I used to dislike speaking up in meetings, but now it is like second nature. I have also learnt how to use many different types of servers i.e. YARDI (payment system) and Elogbooks (which is where you log defaults with a building, for example, if the fire alarm doesn’t work).
"JLL has made a commitment to increasing apprentice levels over the next three years and forging links with a wider and more varied range of schools. Let’s raise the awareness of our great industry - the built environment can offer a world of opportunities for people from all sorts of backgrounds."
- Guy Grainger, Chief Executive Officer, JLL EMEA
"The apprenticeship scheme offers a very accessible route into the industry, where young people can earn and learn simultaneously towards qualification, without having to laden themselves with university debt. Apprenticeships are already helping to increase diversity within our profession which is benefiting us all."
- Oli Wilson, Associate Director, National Investment, Capital Markets