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For our business to thrive, we need our communities to thrive. As a responsible business, with a significant influence in the property industry and beyond, we have an important role to play.

We have identified four areas where we believe we can have the most positive impact and will work in partnership with a number of organisations to achieve our ambitions.

Click on each focus area to find out why we are addressing these issues:​​​​


Urban Regeneration

By 2030, over 82% of the UK's population will live in urban areas. One in three children in UK urban areas live in poverty, and life expectancies in disadvantaged areas can be ten years lower than those in other areas of the same city. A high quality built environment - with accessible local services, great public realm and green space - supports a community’s health, social and cultural well-being. Given our focus on delivering outstanding results for the property sector and for cities, we have a clear role to play in ensuring that these community considerations are at the heart of our advice and that we work alongside charities which support these aims.

Housing and Homelessness

Housing shortages mean there were 1.24 million households on the housing waiting list in 2015, and 117 families in Britain become homeless every day. Those who do have a home are often forced to live in poor quality housing, or to live in poverty to support rental payments. With our extensive expertise and knowledge in this area, we have an opportunity to work with charitable partners to support the provision of good quality housing and to play our part in ending homelessness.

Access to the Profession

There is a clear correlation between social background and life chances. Young people from poorer backgrounds are less likely than their more affluent peers to have had help writing a CV, filling out a job application, preparing for an interview, or finding work experience or a first job. More than 44% of property sector employees entered a career in property through a friend or family member, and 39% attended an independent or fee-paying private school (compared to 7% of the overall population). We have a strong commitment to ensuring everyone has fair access to our profession, and that they are able to realise their full potential, irrespective of background.

Education and Skills

One third of 16-19 year olds have low or basic skills, and 43% of employers report that too few applicants have sufficient 'employability' skills such as literacy, numeracy and teamwork. Technological change and new working methods are impacting on jobs and the workforce of 2030 will be significantly older than today's. Evidence suggests that societies and economies are strongest when everyone has the opportunity to do their best. Education and skills development is key to this, boosting growth and increasing living standards. JLL’s support to education and skills is good for our communities and our business.

We are committed to leveraging our skills and experience, challenging ourselves and the way we do business, and identifying risks and opportunities within our client advice.

For more information, please contact Gemma Piggott​.